Privacy Policy

Last updated: 14 Aug 2025

1) Who we are

Soundboard Lab (“we”, “us”) provides audio tools and related services. This policy explains how we collect, use, and share your personal data.

2) Data we collect

• Account data: name, username, email, password hash, and optional phone.
• Usage data: app interactions, device/browser info, crash logs.
• Content: audio files and metadata you upload.
• Payments: handled by our payment processor (e.g., Stripe). We don’t store full card details.
• Communications: support requests and email preferences.

3) How we use data

• Provide, secure, and improve the Service.
• Authenticate logins and prevent fraud or abuse.
• Send transactional emails (verification, resets, receipts).
• Send product updates and tips if you opt in (you can unsubscribe anytime).
• Comply with legal obligations.

4) Legal bases (GDPR)

• Performance of a contract (providing the Service to you).
• Legitimate interests (security, product improvement).
• Consent (marketing emails, optional features).
• Legal obligations (tax, compliance).

5) Sharing

We share data with service providers that help us run the Service (hosting, email delivery, analytics, payments). These providers are bound by contracts and only process data on our instructions. We don’t sell personal data.

6) International transfers

Data may be processed outside your country. Where required, we use appropriate safeguards (e.g., SCCs) for transfers.

7) Data retention

We keep personal data only as long as needed for the purposes above, then delete or anonymize it unless we must retain it by law.

8) Your rights

• Access, rectify, or delete your data.
• Object to or restrict processing in certain cases.
• Portability of data you provided to us.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with your local data authority.

9) Cookies & tracking

We use strictly necessary cookies for authentication and app features, and (optionally) analytics/performance cookies. You can manage preferences in your browser and, where available, in our in-app cookie settings.

10) Security

We use technical and organizational measures (encryption in transit, access controls, logging) to protect data. No system is 100% secure, so please use a strong password and keep it private.

11) Children

The Service is not directed to children under 16. If you believe a child provided us data, contact us to remove it.

12) Changes

We may update this policy. We’ll notify you of significant changes via email or in-app notice.

13) Contact

Email support@soundboardlab.com for privacy requests.

This document is a general template and not legal advice.